WE OFFER A 30-DAY MONEY-BACK GUARANTEE
Swarming Technology makes every effort to provide high quality products for our customers. If for any reason, you find that our software doesn't meet your needs, we will refund your purchase within 30 days of the original purchase date.
According to the Swarming Technology Refund Policy, you are subject to the full refund within thirty (30) days from the date and time of purchase. No questions asked.
HOW DO I APPLY FOR A REFUND?
Swarming Technology requires that you to contact our Support Team to determine that the product does not function as you expected. Our team will assist you when possible to configure the software to meet your needs. If this is not possible, and the software still is unable to meet your requirements, you may choose one of the following options:
- Exchange the software for any other Swarming Technology product of equivalent price.
- Receive an equivalent amount of credits to your Swarming Labs account.
- Apply for a full refund.
If you have purchased from our website, simply contact our Sales Support and provide the details of your order. We will reverse the charge on your Credit Card or PayPal account. The full amount of your order will be refunded within 24 hours.
Refunds are processed only during 30 days since the moment of purchase, unless copyright is infringed.
Upon refund you must destroy all copies of the software on your servers and in any place within a refund period. All licenses to use the software will be immediately terminated. Any further use of the software is an infringement of Swarming Technology's copyright and other intellectual property rights!
All refund requests submitted after 30 days are not accepted. Installation services, conflicts resolution and customization services are not refundable.
Purchasing products prior to sales or promo campaigns can not be a reason for a refund.